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Frequently Asked Questions

You asked, we answered. 

 

We have compiled answers to some of the most frequently asked questions below. If you can’t find the answer you're looking for or need further help, feel free to reach out anytime.

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  • Where are you located?
    Our showroom is located in Glenmarie, Shah Alam, Selangor
  • Where can I buy Rubio Monocoat products?
    You can purchase our products via our dealers Alternatively, you can also purchase our products via our website. But for best explanation, please contact us and we will be happy to schedule a demo session at our showroom!
  • Do you ship internationally?
    No. Please contact us and we will be happy to redirect you to the nearest Rubio Monocoat branch to you!
  • Where is the product manufactured?
    Izegem, Belgium
  • How many coats are required to achieve a good finish?
    One coat is all that you need.
  • Do you provide sample chips?
    Because of the varying wood prep and species, we do not produce samples. You can preview our colours on our Brochures page or purchase one of our sample bottles.
  • Is the Oil Plus 2C safe?
    Yes! Our Oil Plus 2C is certified safe for Food Contact and Toy Safety! It is also awarded the Greenguard Gold certificate, proving our oils to be safe for humans as well as the environment as it has 0% VOC and 0% Solvent. However, we do not recommend ingesting our products!
  • How many colours are there in your Oil Plus 2C line?
    We have a total of 40 standard colours.
  • Can I get a colour custom made?
    Yes, it is possible to custom a specific colour! However, there is a minimum purchase requirement in order for us to custom make your colour choice. Please contact us to know more!
  • Can I put a lacquer or poly over Oil Plus 2C finish?
    We cannot guarantee adhesion, so you must discuss this with the poly or lacquer manufacturer.
  • Can I use Oil Plus 2C over our existing finish?
    No. Oil Plus 2C must come in contact with raw cellulose in order to properly work.
  • How can I add more sheen?
    Universal Maintenance Oil can be applied over Oil Plus 2C to increse the sheen level by 6-8%. Universal Maintenance Oil should not be applied to raw wood.
  • Does Oil Plus 2C require a topcoat?
    No, it does not.
  • Do I have to use multiple coats for certain species of wood?
    Because the product will not bond to itself, multiple coats are not needed. On softer species like walnut, a second application may be necessary to make sure that all areas have had the opportunity to react with the oil.
  • How soon can you apply Oil Plus 2C after water-popping?
    Once the surface is dry. We recommend using a moisture meter to be sure.
  • Can I cover the floors after they have been finished with Oil Plus 2C?
    Yes, wood floors finished with Oil Plus 2C can be covered with a non-staining construction paper 48 hours after application. Please remember: Never tape directly to the floor. Only tape paper to paper. Covering the floor will extend the cure time.
  • How long does Rubio Monocoat last?
    A lifetime with proper maintenance. We would expect the first maintenance to be needed somewhere between 2 and 5 years depending on wear.
  • Does Oil Plus 2C work on all wood species?
    Yes. On exotic and oily species, you must clean with Raw Wood Cleaner prior to applying Oil Plus 2C for a more satisfying finish.
  • Do you have a clear colour in Oil Plus 2C?
    Pure is our unpigmented colour. As all oils, it will warm/richen the wood. The colour Natural mimics a natural wood colour, so it does contain a light coloured pigment.
  • How do I apply Oil Plus 2C?
    Please visit the Videos page to view application videos.
  • Is Oil Plus 2C recommended for exterior?
    No, we recommend WoodCream for exterior applications.
  • What is the cure time for Oil Plus 2C?
    Under typical application and drying conditons: 24 hours - Gently handle or walk with socks 48 hours - Furniture can be introduced (no mats or carpets) 5 days - Full cure and liquid resistance
  • How long do you have to wait to walk on the floor after applying Oil Plus 2C?
    You can walk on the floor with dry socks 8 hours after a proper application. However, it is best practice to wait 24-36 hours before walking on the floor.
  • Can I use over the counter cleaners?
    No, most over the counter cleaners have solvents or caustic qualities that could strip the protective properties of the finish. We only recommend using Surface Care Spray when cleaning.
  • How soon can I apply Universal Maintenance Oil?
    You can use Universal Maintenance Oil 48 hours after the proper application of Oil Plus 2C.
  • How do I treat spots or scratches?
    Depending on what caused the spot or scratch, there are generally four ways to fix them: Surface Care Spray Refresh Eco Renew Applying more Oil Plus 2C oil to the scratch We'd be glad to assist with finding the proper course of action for you. Please contact us for assistance.
  • How often should I clean my floor?
    Your floor should be cleaned on an as-needed basis. This will vary depending on the amount of traffic the floor is subjected to. It is best practice not to flood a hardwood floor with liquid. The recommended cleaner, Surface Care Spray, has no solvents or oil, so nothing is being added to the finish during the cleaning process.
  • How to clean Rubio Monocoat floors?
    Surface Care Spray is the only approved cleaner you should use on your floor. This can be done as often as you would normally clean your floors. Vacuuming and dry mopping with a microfiber mop also works well. Never use other manufacturer's cleaners.
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